About the job
Requirements:
Proven work experience as a Sales Representative
Highly motivated and target driven with a proven track record in sales
Excellent selling, negotiation and communication skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback
Work experience as a Retail Cashier or in a similar role in sales
Basic PC knowledge
Familiarity with electronic equipment, like cash register and POS
Good math skills
Strong communication and time management skills
Customer satisfaction-oriented
Responsibilities:
Present, promote and sell products using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Manage transactions with customers using cash registers
Scan goods and ensure pricing is accurate
Issue receipts, refunds, change or tickets
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies
Handle merchandise returns and exchanges