About the job
CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.
CELINEs ambition is to become one of the most iconic luxury brands worldwide.
To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.
The Sales Associate is responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets.
> Meet individual and store sales targets and consignment goals
> Incorporate product knowledge in the sales process with the end result of maximizing sales, units sold per transaction, and the dollar value of each transaction
> Adhere to all company policies
> Capture all relevant customer information for entry in database
> Promote store events through email, phone, and personalized notes
> Maintain and expand a client book
> Consistently follow up with any shipping, alteration, or other issues related to clients
> Assist in general housekeeping and the maintenance of the store image
> Support shipping and receiving and inventory control as requested
Ideal candidate profile
Experience required : Minimum 2 years
> 2+ year experience in a retail setting, with a focus on sales, preferably in a luxury setting.
>Fluent Mandarin and English, additional languages will be a plus
> Action oriented; drive for results
> Service orientation and customer focus
> Social perceptiveness
> Strong oral and written communication skills
Contract type: Permanent Job