A3malouna.com on behalf of:
PwC United Arab Emirates
Job Description & Summary
Job title : Receptionist
Reports to : Office Manager or Office Services Senior Associate/Associate
Primary duties and responsibilities :
Adhere to the allocated budget for the administrative function of the office.
Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Assist with visitor check-in process.
Maintain visitor and caller logs.
Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.
Answer queries from visitors and callers, and refers them to the appropriate person.
Perform general maintenance of the reception area.
Co-ordinate with Security where relevant.
Support office manager in events planning and organization.
Act in accordance with regulations.
Perform other administrative duties as required.
Learning and Growth
Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.
Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.
High school certificate (equivalent) or Bachelor’s degree.
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus.
Min 3 years of experience in customer service related role such as front desk or receptionist role.
Experience with a professional services firm is an advantage.
Knowledge And Skills
Strong organizational skills
Excellent oral communication and interpersonal skills
Must possess a professional telephone manner
Demonstrated ability to work under pressure
Demonstrated ability to work on own initiative
Demonstrated team player
Must possess a warm, friendly and professional demeanor
Basic PC skills on excel and word
Basic keyboard skills (at least 25 wpm)
Education Degrees/Field of Study required:Degrees/Field of Study preferred:
Travel RequirementsNot Specified
Available for Work Visa SponsorshipNo
Government Clearance RequiredNo