About the job
Our client is a business consulting firm, specializing in core services like company formation and provides a comprehensive suite of offerings, including visa assistance, corporate bank account opening, accounting and auditing, and document-related services, etc.
We are looking for a Receptionist, who will play a pivotal role as the first point of contact for clients, visitors, and employees. Your responsibilities will include managing the front desk, handling incoming calls, providing administrative support, and contributing to a positive and welcoming office environment. This role requires strong communication skills, exceptional organizational abilities, and a customer-focused approach.
Greet and welcome clients, visitors, and employees in a professional and friendly manner.
Maintain the reception area, ensuring it is clean, organized, and reflects a positive image of the company.
Answer and direct incoming calls to the appropriate person or department.
Respond to general inquiries via phone and email, providing accurate and helpful information.
Coordinate and assist with client meetings, ensuring meeting rooms are prepared and refreshments are provided as needed.
Notify employees of visitor arrivals and maintain a log of visitor information.
Provide general administrative support, including data entry, photocopying, and filing.
Assist in scheduling appointments and maintaining calendars.
Liaise with various internal departments to ensure seamless communication and coordination.
Communicate effectively with clients and employees to facilitate a positive experience.
Assist in managing incoming and outgoing documents, ensuring accuracy and confidentiality.
High school diploma or equivalent; additional certification in office management or related field is a plus.
Proven experience as a receptionist or in a similar role.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Customer service-oriented with a professional demeanor.