About the job
Line of Service
Job Description & Summary
A career in Sales and Marketing, within the Assurance Los, will provide you with the opportunity to focus on positioning clients brand in the marketplace and driving long term revenue growth. Our Sales and Marketing Generalist – Client Services team focuses on designing, developing, and implementing communication programmes and media events to promote and sell clients brand and services as well as contribute to and evaluate their pricing strategies in the marketplace.
Advise / counsel queries relating to PQs including but not limited FIA, ACCA, CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwCs Management Development Programme and non-PQs (open courses) directing students to the best suited programmes
Support personnel for customer interaction, engagement and relationship building
Convert leads to registered students status as per the sales targets. Support the entire sales process from lead generation and negotiation, to closing
Support Retail Sales:
Incoming and outgoing calls to enquiries generated from marketing activities
Walk in clients
Contacting old or unqualified leads
Providing sales support
Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student benefit sessions, School and University career fairs, exhibitions and social events to generate leads
Communicating effectively with clients / customers, ensuring minimum response times
A business graduate with at least 1-2 year of course administration / sales support experience in the professional training services.
Intermediate user of CRMs, intermediate level of technical proficiency and computer literacy particularly with Word and Excel
Familiarity with Administrate or other CRM platforms will be a plus
Excellent spoken and written English and Arabic skills
Excellent administrative and organisation skills
Experience with cold calling will be preferred
Professional yet approachable manner.
High attention to detail.
Ability to work effectively under pressure.
Ability to work well in a team as well as independently
Flexibility in working hours (evenings, weekends as and when required)