About the job
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, weve been on our journey since 1952. So, if you can help us spread the joy of travel to all, wed love to give you a warm welcome to the Holiday Inn® family.
Holiday Inn & Suites Dubai Science Park is looking for a dedicated and service oriented Laundry Supervisor to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, worlds leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The newly opened Holiday Inn & Suites at Dubai Science Park includes 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.
About The Job
As a Laundry Supervisor you are responsible to oversee the team of Linen and uniform attendants towards achieving the operational objectives while ensuring that the hotels operational standards are met.
Additionally responsible for managing overall daily operations of the Linen and laundry rooms. Also ensure quality controls are in place and manage customer service inquiries.
Your day to day
Oversees the implementation of laundry standards and procedures.
Recommends changes to these standards and training needs on an ongoing basis.
Maintains a current and thorough knowledge of all laundry systems.
Checks all logbooks and performs the adequate follow-up.
Fills the checklists and follows-up on any discrepancy.
Directs task allocations and change according to volume and peak periods.
Performs quality inspections.
Ensures laundry valet is processed and delivered in a timely manner.
Coordinates special projects such as equipment routine service and stock inventories.
Ensures consistency within the Department to maintain the best quality and a high productivity.
Controls the Department costs by maintaining adequate stock levels and detergents consumption.
Follows-up with the Laundry Technician on the daily maintenance and proper up keeping of all Laundry equipments to ensure the running of a smooth operation.
Maintains a strong work relationship with all Laundry colleagues by frequently communicating with them.
Conducts shift briefings to ensure Hotel activities and operational requirements are known.
Demonstrates understanding and awareness of all company Policies and procedures relating to Health, Hygiene and Fire Life Safety.
Performs related duties and other projects as assigned.
What We Need From You
The ideal candidate should have a minimum 2 year experience in a similar role.
Good English communication skills are essential both oral and written.
High school diploma or equivalent preferred
Experience with Hotel Property Management System, Opera,
Proactive with a meticulous eye for detail, Strong organizational, supervisory and communication skills
Able to convey information and ideas clearly (Communication )
Ability to evaluate and select among alternative courses of action quickly and accurately
Work well in stressful, high-pressure situations
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guests
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and youll become part of our ever-growing global family.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today and let’s #GoFurtherTogether.
At IHG, weve made a promise. As one of the worlds leading hotel groups, were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, weve been on our journey since 1952. So if you can help us spread the joy of travel to all, wed love to give you a warm welcome to the Holiday Inn®? family. Lets Go Further Together.