Guest Reservations Manager Full Time

About the job
Responsibilities:

Manage reservations and ensure exceptional guest experiences
Coordinate with the team to optimize seating arrangements
Handle guest inquiries and special requests
Build relationships with repeat guests and address complaints promptly
Analyze reservation data and develop revenue optimization strategies
Maintain accurate records of reservations and financial transactions

Requirements:

Minimum 3 years of fine dining experience
Strong customer service and communication skills
Proficiency in reservation systems and software
Excellent organizational and problem-solving abilities
Flexibility to work evenings, weekends, and holidays as needed.
Experience in a fine dining or Michelin starred restaurant that serves alcoholic beverages.