About the job
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, weve been on our journey since 1952. So, if you can help us spread the joy of travel to all, wed love to give you a warm welcome to the Holiday Inn® family.
Holiday Inn & Suites Dubai Science Park, a recently opened hotel, is looking for an active Food & Beverage Attendant to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, worlds leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park will include 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.
Your day to day
You are responsible for dealing with guests requirements in a courteous, charming and professional sales-oriented manner to both internal and external guests
To serve customers promptly by taking correct orders, posting the bill, collecting, serving the orders and settling of bills under the general guidance and direction of the Restaurant Manager
To be the main direct guest contact sales person and offer prompt service
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Serves customers according to the set standards, by taking their orders, posting the bills, collecting and serving the order, and bill accordingly
Presents bills to guests and ensures settlement of the same
Promotes all menu items and promotions
Ensures all opening and closing duties are followed according to the checklist
Responsible for all service preparation, e.g. polishing of glasses, cutlery and wiping tables
Responsible for clearing and arranging the stations
Ensures that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured
Performs other duties as may be assigned by your supervisor from time to time
Complies with hotel rules and regulations
Complies with company grooming and hygiene, and uniform standards
Ensures that all guest welcomed, seated and thanked on departure with a smile
Accurately and promptly fulfilling guest requests
Understands and anticipate guest needs
Maintains a high level of knowledge which will enhance the guest experience
Demonstrates a service attitude that exceeds expectations
Maintains a high level of product and service knowledge about all InterContinental Hotels Group hotels in our region and all F&B activities
Ensures compliance with relevant employment laws and hotel or company policies and procedures
Performs other duties and projects as assigned
What We Need From You
Should have at least 1 year experience in hospitality industry in 4-5 star hotel
Should have familiarity about spirits and wines
Should be fluent in English (speaking, reading and writing)
Good knowledge about micros operating system
Good skills in customer service
What We Offer
Well reward all your hard work with competitive salary and benefits.
Join us and youll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.careers.ihg.com to find out more about us.
Go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, weve made a promise. As one of the worlds leading hotel groups, were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, weve been on our journey since 1952. So if you can help us spread the joy of travel to all, wed love to give you a warm welcome to the Holiday Inn®? family. Lets Go Further Together.