About the job
Disclaimer: This role description reflects the general details considered necessary to describe the principal functions of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent in the job.
Associate Manager, Speciality Leasing- STR
Speciality Leasing – Mall Promotion & Media (STR)
Supervising (if applicable):
Manager, Speciality Leasing
Date Of Last Revision
The position is responsible for achieving / exceeding revenue targets established by the Leasing Department for Short term Retail (STR) in the assigned SMBU operating assets ensuring maximizing profitability and continuous business growth.
Role Details Key Responsibilities And Accountabilities
Liaise closely with the Director STR to achieve or exceed the annual revenue targets set for the Short Term Retail (STR) program in each of the assigned operating assets.
Manage the budgets for the assigned operating assets and monitor the monthly income, ensuring budgets are either met or exceeded.
Ensure and maintain full level of occupancy across all unit types i.e. kiosks, wall units, service units, ATMs and any other unit that is identified for STR.
Identify and prospect potential clients and new retail concepts suitable for the assigned operating assets and ensure to maintain database of potential tenants.
Expand opportunities in the Short Term Retail (STR) areas in the assigned operating assets by conducting regular field visits to gain full knowledge of new retail concepts and competition, with a view of growing business and increasing profitability.
Manage the entire sales process from proposal stage to execution.
Prepare and manage all necessary documentations (including but not limited to concept approvals, proposals, license agreements, TVRs etc.,) in line with MAFPs policies and procedures.
Work closely with the Administration team to ensure timely dispatch of documents to clients based on the deal forms.
Maintain a proper filing procedure to record all deal related correspondence, including maintaining tenant marketing brochures library.
Ensure that all dues (including but not limited to documents, payments, sales reports) are collected on a timely basis.
Liaise with the concerned Departments of SMBU e.g. Property Management and Finance etc., on day to day related matters of STR.
Coordinate closely with the Retail Design & Delivery team and Visual Merchandiser in all matters relating to the retail concept especially matter that may impact the sales performance.
Maintain good relations with existing tenants, follow up on complaints, if any and assist in resolving problems and provide optimal level of service, following established policies and procedures.
Prepare regular status reports i.e. weekly / monthly outlining the sales revenue vs. targets and occupancy level in the assigned operating assets including forecasting reports and variance reports for Managements review.
Prepare market analysis report(s) with track of market rentals for STR units in competing malls.
Maintain accurate filing of all Lease deal related information and agreement (both physical and on system e.g. Yardi / and/or SharePoint etc.) so as to enable the team to refer the same with respect to rent collection / renewal / extension etc., as well as to serve as a point of reference in case of any litigation.
Ensure compliance with the MAFP SMBUs Code of Conduct, Departmental policies and HC Policies and Procedures at all time.
Be the advocate and ambassador of aligning and cascading the MAFP values in the assigned area of responsibility and ensure that it is adhered to and exhibit the same all the time.
Personal Characteristics And Required Background
Bachelors degree in Business Administration or equivalent.
Minimum 5 – 7 years work experience in managing Sales / Clients for short term lease / Lease Administration and Documentation activities preferably in a reputed Retail / Real Estate companies in GCC.