About the job
Client Relationship Management(60% Account Management):
Assist in onboarding customers to our self-service buying platform (EBC) or DSP (BKO), conduct regular meetings with clients for platform walkthroughs and demos
Implement follow-up strategies for inactive clients, aiming to re-engage and build strong relationships
Cultivate positive client relationships, serving as the trusted advisor and primary point of contact for all post-sale communications
Proactively identify opportunities for upselling and discuss new features with clients
Generate and deliver end-of-campaign reports, including screenshots for transparency; plan and execute post-campaign analysis and gather feedback from clients
Consistently provide clients with new recommendations and ensure they stay informed with regular updates
Collaboration and Communication:
Work closely with Sales, Marketing teams for effective media planning
Share client feedback with the internal team and within the Adops team for continuous improvement
Provide insights and collaborate with internal teams to streamline processes and enhance overall operational efficiency
Effectively navigate through our Demand platforms (EBC and BKO) for campaign optimization and troubleshooting when needed
Maintain continuous communication with the AdOps team to achieve campaign goals
Liaise with the supply team when additional traffic is required
Sitelists and Inventory Management: Create and update sitelists, ensuring accurate market inventory estimation
Conduct regular discrepancy checks between platforms
+2 years of experience in Programmatic
Proven experience in ad operations, account management, or a similar role
Familiarity with demand platforms
Demonstrate the ability to work collaboratively within a cross-functional team
Strong analytical skills with meticulous attention to detail / Problem-solving skills
Excellent communication and interpersonal skills
Ability to conduct client meetings and presentations effectively
Proactive attitude with a commitment to continuous improvement
Familiarity with Tableau, Salesforce and Atlassian tools is a plus
Willingness to travel for workshops or seminar – 5%
?? About us
Equativ is the new single name for Smart Adserver, DynAdmic, LiquidM and Nowtilus four proven innovators in advertising technology. The vertically integrated company provides brand and privacy-safe solutions that empower its clients to achieve maximum impact while respecting the rights of consumers. The union combines client expertise and engineering excellence to serve the interests of both the supply- side and demand-side with equal professionalism and technical sophistication.
Headquartered in Paris and New York, Equativ operates globally with a team of more than 550 people in 20 offices. Equativ offers the market its own independent ad server, SSP, buyer tools, and media services to fulfill the promise of advertising technology. Learn more at Equativ.com.
The company is ranked on the Deloitte Technology Fast 500 EMEA and in the Financial Times FT 1000: Europes Fastest-Growing Companies.
Equativ (formerly Smart AdServer) has been awarded the HappyIndex@Work label and is proud to be among the best companies in the ChooseMyCompany ranking, recognized for its flexible working environment.
Come and lead the charge with us in building a transparent ecosystem based on quality!
Equativ is an equal opportunity employer. Equal access to employment, services, and programs are available to everyone, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require reasonable accommodation throughout the application and/or interview process, please contact the recruitment team at firstname.lastname@example.org